Palo Sando Incense Stick 5 pcs

Palo Santo is a sacred wood, cherished for its delightful fragrance and deeply rooted in cultural and spiritual significance. It's like embarking on a meaningful scent journey that brings a sense of purity and tranquility.

The aroma of Palo Santo smoke is sweet and refreshing. It helps awaken your senses, focus your mind, and create a feeling of peace and balance. Palo Santo is used ceremonially to enhance the atmosphere in your home or space, promote relaxation, and cleanse the energy around you.

Our incense sticks are crafted with great care and profound respect for both nature and the spiritual importance of Palo Santo. They are sourced exclusively from Palo Santo trees (Bursera graveolens) in the lush forests of Peru. We always ensure to use only wood that has naturally fallen.

Each package contains 5 wood sticks, approximately 40-50 g in total, each measuring 8-10 cm, allowing you to enjoy the sacred fragrance and its benefits for an extended period.

Instructions for Use

Preparation: Start by finding a safe and fireproof surface, such as a ceramic plate or a bowl, where you can place your Palo Santo. Make sure it's away from flammable materials and drafts.

Ignition: Hold one end of the Palo Santo wood over an open flame for about 30 seconds until it ignites. Let it burn for a moment until it begins to emit smoke.

Extinguishing the Flame: Gently blow on the flame to extinguish it. Palo Santo should now emit smoke and its delightful aroma.

Incensing: Hold Palo Santo in one hand and allow the smoke to spread. You can also use a feather or your other hand to disperse the smoke throughout the room.

Cleansing: While spreading the smoke, you can visualize how it cleanses and purifies the space from negative energy. Palo Santo is renowned for its ability to purify and create harmony.

Extinguishing: When you're finished using Palo Santo, you can extinguish it by gently placing the lit end into a fireproof container until the smoke stops

 Return & Exchange Policy

We hope you will be completely satisfied with your order from coohe.dk. However, if you are not, as a consumer, you may by law regret within 14 days (“the withdrawal period”) from the day you receive the items. You exercise your right of withdrawal by contacting us within the period of cancellation and, at your own expense, returning the goods to us within 14 days of notifying us that you regret your purchase.

If you wish to exchange for another item, the new order / item will be sent to you free of charge. NOTE. We do not take sale items back.

Please contact our customer service at info@coohe.dk for further instructions. Please include the Order Number in the email headline, and specify the products you would like to return in the email. 

Returned items must be unopened, unused and in its original condition due to health and hygiene reasons. We reserve the right to refuse refund if items are non-saleable. 

We always recommend that you try a new product on a small area of skin (for example on the hand) before use to see if you get any kind of reaction.

When returning an item, you should make sure that it is securely wrapped. You are responsible for the package/items until received by us. Keep the receipt from the courier and if applicable the track and trace number.

Please be aware that shipping costs will not be covered by COOHE if you return an item. 

send Return items back to :

COOHÉ denmark Aps

Landerslevvej 41B,

3630 Jaegerspris

Denmark

Email: info@coohe.dk

COOHE will refund the amount of your purchase within 3 days once the products have been received and processed by our Customer Service team. 

Duty of inspection and defects 

When you receive your COOHE package, please ensure to immediately examine the shipment in order to establish any faulty/defective products or incorrect items. 

If your package has been damaged during transportation, we encourage you to not accept the shipment and contact our customer service right away. 

If you experience any faulty/defective products or incorrect items when you open your package, we also kindly ask you to contact COOHE customer service right away at info@coohe.dk.

In the case of defects or imperfections, you may send your complaint to COOHE before the product’s expiration date. However, we encourage you to make your complaint in a reasonable time after having discovered the defect/imperfection.  

Complaints procedure 

If a product is faulty/defective or COOHE has delivered incorrect items, please contact our Customer Service via email: info@coohe.dk. Please include the Order Number in the email headline.  

When contacting Customer Service, you will be asked to provide to fill out a customer claims form regarding the issue. 

Once our Customer Service team has received and processed the returned faulty/defective product or incorrect item, you will be notified via email. You will receive the refund of the purchase price and all delivery costs within 3 days from receipt of items by COOHE, and to the same account as originally used for the purchase. 

COOHE reserves the right to reject complaints on products, which have not been used as intended or handled correctly. We do not accept complaints if more than 20% of the product has been used. If you have any questions about how faulty/defective products or incorrect items are defined, please contact us at info@coohe.dk.